Shipping Policy

Yuakbi is operated by Shenzhen Dongxue Technology Co., Ltd. This Shipping Policy explains how orders are processed, shipped, and tracked when purchased through https://yuakbi.com.

1. Order Processing Time

Orders are processed after payment has been confirmed.

Our typical order processing time is [INSERT YOUR ACTUAL PROCESSING TIME] business days. Processing times may vary during holidays, promotional periods, or periods of high order volume.

Order processing time is separate from shipping transit time.

If an unexpected delay affects your order, we will provide an update when reasonably possible.

2. Shipping Destinations

We currently ship to [LIST THE COUNTRIES OR REGIONS YOU ACTUALLY SERVE].

Available shipping methods and destinations may vary by product and location. The shipping options available for your order will be displayed at checkout.

3. Shipping Fees

Shipping fees are calculated according to [INSERT YOUR ACTUAL SHIPPING FEE POLICY] and displayed at checkout before you complete your purchase.

If a free-shipping promotion is available, the applicable conditions will be stated in the offer.

4. Estimated Delivery Time

Estimated delivery times depend on the destination, selected shipping method, carrier operations, and any applicable customs procedures.

• Order processing: [INSERT ACTUAL PROCESSING TIME]
• Shipping transit: [INSERT ACTUAL TRANSIT TIME BY DESTINATION]
• Total estimated delivery: Processing time plus shipping transit time

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates unless expressly stated otherwise.

Delays may occur due to weather, carrier disruptions, customs inspections, incorrect addresses, or other circumstances beyond our reasonable control.

5. Tracking Information

When tracking is available, tracking information will be sent to the email address provided at checkout after your order ships.

Please allow [INSERT ACTUAL TRACKING ACTIVATION TIME] for tracking information to become available.

If you have questions about your shipment, contact service@yuakbi.com with your order number.

6. Shipping Address Accuracy

Please verify your shipping address before submitting your order.

If you notice an error, contact us as soon as possible at service@yuakbi.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If a package is returned because of an incorrect or incomplete address, we will review the situation and explain the available options in accordance with our policies and applicable law.

7. Customs Duties and Taxes

International shipments may be subject to import duties, customs charges, or taxes depending on the destination and applicable laws.

Customs charge responsibility: [STATE WHETHER THESE CHARGES ARE INCLUDED IN YOUR PRICES OR PAYABLE BY THE CUSTOMER].

Any applicable charges and responsibilities should be reviewed before placing an order.

8. Delayed, Lost, or Missing Packages

If your tracking information indicates an unusual delay, or if your package appears to be missing, contact us at service@yuakbi.com.

Please include your order number and tracking number, if available. We will review the available shipping information and assist with the next steps.

Any resolution will be handled in accordance with the applicable carrier terms, our store policies, and applicable law.

9. Contact Information

For shipping-related questions, please contact:

Store Name: Yuakbi
Operating Company: Shenzhen Dongxue Technology Co., Ltd.
Email: service@yuakbi.com
Phone: +86 13923476105
Address: Room 702, No. 16, Lane 7, Daguangkan Village, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen, China
Website: https://yuakbi.com

Please review our Refund and Returns Policy for information about eligible returns and refunds.